Enterprise CTI & CRM Integration
Developed a high-availability CTI system seamlessly integrated with a custom CRM, serving a 1,000+ seat contact center, significantly enhancing agent efficiency and customer interaction tracking.
View Case StudyExplore successful projects showcasing eraDesign's capabilities.
Developed a high-availability CTI system seamlessly integrated with a custom CRM, serving a 1,000+ seat contact center, significantly enhancing agent efficiency and customer interaction tracking.
View Case StudyCreated a sophisticated enterprise platform featuring a proprietary, high-performance Rust-based Full-Text Search (FTS) engine, a comprehensive booking/scheduling system with calendar integration, alongside automated company outreach capabilities via advanced browser automation.
View Case StudyDeveloped a high-frequency arbitrage trading bot connecting to over 20 cryptocurrency exchanges via APIs, written primarily in Rust for performance and reliability.
View Case StudyComprehensive business management platform for construction/builder clients, covering leads, quotes, projects, inventory, scheduling, and financials.
View Case StudyWe follow a structured, collaborative process to ensure project success.
Deeply understanding business goals, user needs, and technical requirements. Defining scope, timeline, and key milestones.
Designing robust system architecture, user interfaces (UI), and user experiences (UX). Creating prototypes for validation.
Iterative development sprints, focusing on delivering functional increments. Utilizing secure coding practices and continuous integration.
Rigorous testing including unit, integration, performance, and security testing to ensure quality and reliability.
Carefully planned deployment to production environments. Providing ongoing maintenance, support, and evolution options.
Let's discuss how eraDesign can build the right solution for your business challenges.